Are you feeling stuck, unsure of your next career move, or struggling to find the confidence to take that bold step forward? You’re in the right placecontact me now


Gillian Normand

I’m Gillian, a confidence and career coach dedicated to helping you navigate life’s crossroads with clarity, purpose, and self-belief. Whether you’re ready to redefine your career path, tackle challenging conversations, or step into a leadership role, I’m here to guide you every step of the way.

Through tailored coaching sessions, we’ll uncover your strengths, break through obstacles, and create a plan to help you thrive – not just in your career, but in life.

Ready to invest in yourself? Let’s work together to unlock your full potential.

Read about who I am below, contact me to set up an introductory chat or find out more about the services I offer

You can also read regular posts on LinkedIn or Facebook to help you understand more about what coaching can offer.

My Background

After graduating in Mathematics & Computer Science at Dundee University I moved to London to work in the Financial Services industry. I returned to Scotland in 2006 in order to raise my family.

My career has been spent at Citigroup, Clydesdale Bank and NatWest across Technology, Controls and Business Management in leadership roles with a core focus on continual improvement.

Coaching & Mentoring

My coaching approach is all about creating a supportive, dynamic environment where you can gain clarity, build confidence, and take actionable steps toward success. Let’s work together to create the path that’s right for you.

Areas of focus are: career progression, career crossroads, building confidence, managing challenging situations or relationships, personal development and growth, work-life balance.

Who am I?

I live with my family in Burntisland, Fife. My husband and I enjoy running, hill walking and being active, the kids not quite so much. Our three children are all now teenagers, across school and university.

Outside of family and work, I am a qualified massage therapist, swim teacher and have taken on some treasurer roles for local charities.

Testimonials

What is Coaching?

Coaching is a transformative process designed to help refine skills, overcome challenges, and support individuals in achieving their goals. It involves one-on-one sessions with a professional coach who provides insights, feedback, and strategies tailored to each individual’s unique needs and aspirations.

I believe that every individual has the potential to be extraordinary. My mission is to unlock that potential through personalized coaching that enhances mental clarity, improves communication, fosters strategic thinking, and promotes a growth mindset.

Why choose me as your coach?

Personalized Approach: The coaching programs are designed to meet the specific needs and goals of each individual.

Experienced Coach: With over two decades of experience in leadership and organizational development in the Financial Services sector, I bring a wealth of knowledge to support your journey.

Proven Results: I am committed to delivering measurable improvements in individual effectiveness, personal confidence, and action planning.

Why I Became a Coach

Looking back on my journey into coaching, I realise how much it’s been shaped by my time as a people manager in financial services. Supporting others to grow and develop has always been one of the most rewarding parts of my career. I love connecting with people, understanding their goals, and helping them navigate challenges.

What really drew me in was my curiosity about psychology and behavioral science. My daughter studying psychology and my own exposure to a behavioral science audit team sparked something in me. Understanding why we think, feel, and act the way we do is fascinating! It taught me how even small shifts in perspective can lead to powerful results.

I was also lucky to access formal coaching training, which gave me the tools to help people unlock their potential. Coaching became a perfect blend of my love for working with people and my passion for continuous learning and personal growth.

For me, coaching isn’t just about guidance. It’s about helping people rediscover their confidence, overcome barriers, and step into their fullest potential. Being part of someone’s journey toward change, no matter how small, is such a privilege.

🌟 What Happens in a Coaching Session? 🌟

Coaching isn’t about giving advice or offering quick fixes. It’s about creating a safe and powerful space for exploration, growth, and transformation. So, what can you expect in a coaching session with me?

✨ We Start with You

Every session begins by getting clear on your goals. Whether you’re seeking clarity on a decision, navigating a challenging work dynamic, or building confidence in a specific area, we design the session entirely around your needs and aspirations.

✨ We Dive Beneath the Surface

Through thought-provoking questions, we don’t just address surface-level challenges – we dig deeper. Together, we uncover the patterns, assumptions, and beliefs that might be holding you back, creating space for fresh insights and new possibilities.

✨ I’ll Challenge and Support You

Growth often requires a nudge beyond your comfort zone. I might challenge your mindset—not to push you, but to help you uncover ideas or solutions you didn’t even know were there. Sometimes, it’s about seeing things from a perspective you’ve never considered.

✨ Discovering the Answers Within

Here’s the beauty of coaching: the answers are already within you. My role is to guide you toward uncovering them. Many clients describe it as a moment of clarity, many call it their lightbulb moment.

✨ The Transformational Journey

This process isn’t always easy – it can feel intense as you reflect on your deepest motivations and challenges and focus on yourself for an hour. But it’s in that discomfort where real growth happens. Empowerment, confidence, and a renewed sense of purpose are often waiting on the other side.

✨ Are You Ready to Explore?

If you’re ready to step into your potential, let’s start a conversation. Transformation might be closer than you think. 🌱